Privacy Policy
Who We Are
Klarifii is a product of SyncPay Pty Ltd (ACN 696 076 794), registered in Melbourne, Australia. This policy explains how Klarifii collects, uses, and protects data when you use getklarifii.com and the Klarifii dashboard.
Data We Collect
Klarifii collects transaction metadata (merchant, amount, date, and the Klarifii code) to enable receipt lookup and reconciliation. Where needed to deliver a receipt into the paying customer's bank app, Klarifii resolves the customer's contact details, such as name, email, or phone number. Klarifii does not store full card numbers.
Third Parties
Klarifii shares transaction data with the payment processors, POS systems, and accounting platforms you connect, solely to provide the integration you set up. This may include:
- Payment processors and POS systems: Stripe, Square
- Accounting platforms: Xero, MYOB, QuickBooks Online, NetSuite
- E-commerce platforms: Shopify
Klarifii does not sell your data or your customers' data to third parties.
Where Data Is Stored
Klarifii's infrastructure is operated by SyncPay Pty Ltd. Data may be processed and stored outside Australia depending on the underlying cloud region in use at the time.
Data Retention & Deletion
We retain data for as long as needed for billing, receipt lookup, and legal compliance. You can request access, correction, or erasure of your data at any time by emailing hello@getklarifii.com. Deleted data is purged within 30 days.
Your Rights
If the Australian Privacy Act 1988 or GDPR applies to you, you have the right to access, correct, or request erasure of your personal information, and to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or your local data protection authority.
Contact
Questions about this policy or requests relating to your data can be sent to hello@getklarifii.com.